Irresponsible lending claims follow a similar model to PCP: credit file data, similar documents and a lot of chasing. The difference is that every weak claim now costs you money. LogiClaim is the same software firms use for PCP, configured for affordability complaints, with credit report data that shows which claims are likely to qualify before you submit them.
Free DemoSending every possible claim on the off chance that some succeed is a poor bet. The Financial Ombudsman charges professional representatives £260 for each case it closes. That falls to £80 only when the outcome is better for your client than the lender's final response. A claim with nothing in it costs the full fee, as well as your team's time on it.
LogiClaim integrates with providers of credit report data from all three main UK credit reference agencies: Experian, Equifax and TransUnion. That data shows which agreements are likely to qualify. So your team starts with the claims that have a real chance, and can explain to a client why another one isn't worth bringing.
We build bespoke onboarding funnels for your firm, with credit bureau searches integrated, so a lead becomes a client with their lending history already in front of you.
The credit report shows the client's borrowing history and highlights the agreements most likely to qualify. Claims are created from that data and the right workflow starts.
Clients and introducers use a secure portal to sign forms, upload documents and check progress, so fewer of them need to phone or email you.
Client sign-up messages, DSARs, complaint letters and follow-ups go out at the right stage, and chasers run at the intervals you set.
LogiClaim sends claims to each lender and picks up the responses, updates the claims and schedules what happens next, right through to the final outcome.
Incoming post and email are read automatically and matched to the right claim. Each item is then categorised using phrases your own team maintains, and the follow-on tasks start. See how incoming correspondence works.
Claims that need to go to the Financial Ombudsman follow their own workflow, with the documents already on file.
Set it up as percentage, fixed fee or hourly, with invoicing linked to claim milestones.
Track claim outcomes by lender, so you can see which kinds of claim succeed and adjust what you take on.
An FCA or SRA regulated firm has to be able to explain what happened on a claim and why.
Reading a document is automated. What happens next isn't left to a model: it's decided by rules your firm configures. Every item keeps a timestamped record of what was done, and any manual change records who made it.
If you already run PCP claims on LogiClaim, this is the same system with a different configuration. We configure and build your workflows with AI-powered tooling, so new ones can be ready very fast. The AI is in how we build them. When your claims are processed, the decisions come from rules you can read and change.
Software won't decide which claims are good ones. Your people still make that call, and the credit data gives them a better place to start.
LogiClaim is claims management software used by claims management companies and law firms. Logican has been building software in the UK for over 20 years, and our UK team handles setup and training.
Book a free demoNo, it's the same software, configured for affordability claims. See LogiClaim for PCP claims.
We integrate with providers of credit report data from all three main UK agencies: Experian, Equifax and TransUnion.
No software can promise that. The credit data highlights the agreements most likely to qualify, and your team decides which to bring.
Each case the Financial Ombudsman closes costs a representative £260, or £80 if the outcome improves for the client. Weak claims cost money and time and win nothing.
No. A model reads the documents, then rules your firm controls decide what happens next.
Yes. We'd look at your data and plan the move with you.
Pricing depends on your volumes and setup, so we quote after a demo.
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