Post and email together, linked, categorised and actioned.
Every match and every category is decided by rules, not probability.
Every decision traced to the phrase, the evidence and the rule that produced it.
Why rules, not AI
One letter, processed three times, then asked why
Same letter, different answer: the model changed its mind on run 2.
See the full comparison, and what a file review asks →Read, link, categorise, act. An item reaches a claim only when a second piece of evidence backs the match, and every step is written to a trace.
Read more →A single letter can confirm a DCA and need a copy sending to your client. Every finding is recognised, and every one is acted on.
Read more →Spot new lender wording in the queue, add the phrase in minutes and reprocess the batch. No developer, no model to retrain.
Read more →Anything the rules cannot prove goes to a person, not onto a claim. Resolved on one screen, then the same workflow takes over.
Read more →Reach out