Installation and Customisation
How customisable is the system?
Our Claims Management, IVA & Debt Management, Funeral Plan Management, Legal Case Management software are all extremely customisable. You will be able to customise the software yourselves for typical scenarios without requiring any specialist assistance. We also offer a software enhancement development service for all of our software packages, in which we alter the software so that it meets your exact requirements.
What sort of hardware and software will I need to run your software?
Our software is compatible with any current Microsoft Windows operating system and integrates with any version of Microsoft Office 2007 and above. The hardware specification of the server will depend on the number of users accessing the system.
Is there a guarantee of satisfaction with your software or do you offer a money back guarantee?
We always aim for 100% customer satisfaction and endeavour to resolve any issue that is raised. All of our software requires installation and a minimum level of training. We do not refund the installation and initial training fee but do not always insist on our standard 12 month contract.
How do I purchase your software and how long does it take to install?
When you have decided to proceed, we will email you a contract to sign and an invoice for the initial setup. Once you have returned a signed copy of the contract (via email or post) and settled the invoice via direct bank transfer we will arrange a time and date for the installation. Our support team is usually able to install the software within a few working days. Subsequent license fees can be paid by standing order or direct debit.
Find out more
If you'd like to learn more about how our products can help you streamline your business, fill out the form and we'll call you.
Or email or call us now on 0800 084 2724
Thank you for your enquiry about our software.
One of our specialists will contact you to discuss your requirements in more detail as soon as possible.