DSAR requests to lenders or defendants
Complaint letters and response templates
FOS and FSCS escalation documents
Follow-up messages to clients and third parties
With LogiClaim, there is far less need for you to manually write documents. The system can automatically create bespoke letters, emails and sms messages for you, with content that is based on the status and information associated with each claim.
Once a message is sent to a client or third party LogiClaim automatically sends reminders until a response is received or the case is reviewed. You no longer need to track diary dates or rely on manual chasers the claims management software does it for you.
Keep your clients informed without extra effort:
Send progress updates by email or text at key stages
Let them view their case timeline through the secure portal
This keeps communication clear and reduces inbound questions
LogiClaim is not all about automation! You can still perform manual tasks during the claims process if you prefer. This is often required when dealing with more complex matters, or if you are responding to detailed queries from the defendant, Ombudsman or FSCS.
LogiClaim lets you easily manually create documents based on precedent templates with a single click.
You can also easily manually schedule follow-up chasers. These will appear in the relevant users task list to be dealt with when required.
Logican is more than just automated claims processing. It gives your team everything needed to manage claims from start to finish. Track progress stay organised and handle large volumes without losing control.
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