You own every outcome

The rules are yours, so the outcomes are too. When a lender changes its wording, your team adapts the same day.

  1. 1Spot the pattern

    New lender wording shows up in the Uncategorised queue.

  2. 2Configure in minutes

    Add the phrase to the category, scoped to that lender.

  3. 3Reprocess in bulk

    Re-run the affected items. The workflow runs as normal.

Repeat whenever lenders change their wording. No developer, no release, no model to retrain.

The configuration screen

The category configuration screen: top level categories, second level outcomes, the questionnaire answers each outcome sets on the claim, and lender-scoped match phrases.
Each second level outcome sets its own questionnaire answers and carries its own lender-scoped phrases. Details are for illustrative purposes only.

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