Helping you before you buy
If you have questions regarding a particular Logican solution and how it might help productivity within your organisation, please contact us using our contact form, or call us on 0800 084 2724.
Assistance with customisation
We provide full training on how to customise your Logican product at time of purchase.
In addition, you’ll find the answers to almost any questions you may have about customising our solutions in the easy to follow, step by step guides included in our searchable online documentation.
Should you require any additional assistance with customisation, please contact us.
Day to day support
Should you require support or assistance of any kind in using any Logican product please contact our dedicated support team via our support portal, or by email.
All support requests create a ticket that you can track at any time by logging in to the support portal.
Alternatively, if you would like to speak to a member of the support team, please call 0161 820 0617. (Our lines are open from 9am-7pm Mon – Thu and 9am-12 noon Fri.)
Ongoing optimisation of your business processes
We keep in close contact with customers, helping you to consider and implement further automation of processes within your businesses, using our software or bespoke extensions to our software.
If you are planning changes to the way in which your organisation approaches workflows, we suggest that these be discussed with us at the planning stage, as this enables us to advise on ways in which automation might add the greatest value.
After 15 years in the debt industry, the Debt and Iva module from Logican took me by surprise with its level of power yet ease of use. I would certainly recommend this product to any Insolvency Practice or Debt Management firm who are looking for a powerful but reliable and useful piece of software.
Absolutely delighted with the system. We have been using it for several years and have not required any support from Logican to maintain it to as long as I can remember.
The Money Group
We are constantly refining the way in which we process the claims, having the ability to do this in-house is a great bonus
We’ve used a lot of case management systems in our time and know the good and bad points from lots of them. But to see all the good points together in one place is a bit like Christmas coming early
R H Legal
Their staff are a pleasure to speak to. I have found them to be courteous, pleasant and extremely helpful. They have dealt with all my queries quickly and have managed to solve every single problem I have raised
Accident Claim Centre
They worked closely with us to ensure the programme was tailored to meet our needs and helped us provide a better service to our supporters
...has amazing ability to identify a client's needs, often better than the client can identify himself. The results are deceptively simple and show a great instinct and understanding of the abilities and needs of the user.
Logican continue to provide excellent support across both areas of development. Logican’s approach and ability to react to last minute changes has helped us to go live in a short space of time.
The Claims Guys
The huge improvements Logican's software has made to our efficiency have been matched by its flexibility and ease of use.
Find out more
If you'd like to learn more about how our products can help you streamline your business, fill out the form and we'll call you.
Or email or call us now on 0800 084 2724
Thank you for your enquiry about our software.
One of our specialists will contact you to discuss your requirements in more detail as soon as possible.