Customer Service Approach
We don’t merely develop outstanding business efficiency solutions: we also support these with outstanding service.
Our goal is to help you to operate your business more efficiently, more productively and more profitably, and in order to do this we’re keen to build a strong, long term relationship, taking every opportunity to understand your organisation and how it works.
Our business analysts and developers are expert in each of the specialised tasks for which we offer solutions, as well as having a thorough knowledge of the broader commercial environments which generally involve these tasks.
We recognise that each business that uses our solutions has its own, unique requirements.
We make every effort to develop a thorough understanding of these, so that we can provide the greatest possible value to that business, and to enable us to keep our solutions under continuous refinement and development.
After 15 years in the debt industry, the Debt and Iva module from Logican took me by surprise with its level of power yet ease of use. I would certainly recommend this product to any Insolvency Practice or Debt Management firm who are looking for a powerful but reliable and useful piece of software.
Absolutely delighted with the system. We have been using it for several years and have not required any support from Logican to maintain it to as long as I can remember.
The Money Group
We are constantly refining the way in which we process the claims, having the ability to do this in-house is a great bonus
We’ve used a lot of case management systems in our time and know the good and bad points from lots of them. But to see all the good points together in one place is a bit like Christmas coming early
R H Legal
Their staff are a pleasure to speak to. I have found them to be courteous, pleasant and extremely helpful. They have dealt with all my queries quickly and have managed to solve every single problem I have raised
Accident Claim Centre
They worked closely with us to ensure the programme was tailored to meet our needs and helped us provide a better service to our supporters
...has amazing ability to identify a client's needs, often better than the client can identify himself. The results are deceptively simple and show a great instinct and understanding of the abilities and needs of the user.
Logican continue to provide excellent support across both areas of development. Logican’s approach and ability to react to last minute changes has helped us to go live in a short space of time.
The Claims Guys
The huge improvements Logican's software has made to our efficiency have been matched by its flexibility and ease of use.
Find out more
If you'd like to learn more about how our products can help you streamline your business, fill out the form and we'll call you.
Or email or call us now on 0800 084 2724
Thank you for your enquiry about our software.
One of our specialists will contact you to discuss your requirements in more detail as soon as possible.