LogiDebt IVA and debt management software

IVA Software – Debt Management Software

LogiDebt. The fully automated, easy to use tool for managing debt portfolios.

If you look after the management of debt, including managing IVAs, LogiDebt provides you with a fully featured, easy to use tool to streamline workflows and increase productivity across your client portfolio.

Logican’s debt management software lets you automate, manage and drive the repayment of each debt, becoming invaluable if you handle a high volume of cases.

The product automates repetitive tasks linked to both incoming and outbound communications on each case. Its capabilities and options are easy to self-customise, allowing it to be integrated precisely with the requirements and processes in place in your business. LogiDebt is highly intuitive in use, making it simple for Agents, Account Handlers, Investigators or Call Centre Operators to pick up without any need for specialised training.

While LogiDebt’s easy customisation makes it simple to set up yourself, our engineers can tailor the product’s underlying functionality if required before installation. Should this lead to new functionality worthy of inclusion in the core product, this is incorporated into future versions, available to existing customers within their license.

LogiDebt. Logican’s bespoke Workflow Engine in action

LogiDebt is powered by the unique, Logican workflow engine. This places each case into ‘self-drive’, making it easy to bulk process these efficiently. Chaser letters, emails and SMS messages are all automatically generated when due, with appropriate follow on actions being scheduled. Incoming correspondence automatically clears all outstanding chasers, scheduling appropriate follow on actions.

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How LogiDebt helps you manage your Debt cases

LogiDebt is highly featured, with a wide range of capabilities enabling you to customise the product easily, and then use it to manage your client relationships, and manage your clients’ debts efficiently, making maximum use of automation.

Comprehensive tracking of client finances

Track Income, Expenditure, Assets and Dependants for each client.

View details and status of all of a client’s debts

Detailed Track List shows all of a client’s debts, cross referenced with appropriate lenders.

Automatically create and edit payment plans

Enter key information regarding Income, Expenditure and Debt Management Plan to calculate net amount to be paid back.

Calculation of best debt solution to advise to client

Best Advice Model (BAM) calculates best option based on Income, Expenditure, Assets and Dependants, enabling you to advise which solution to offer (Trust Deed, IVA, Debt Management Plan, Free Sector Help etc).

Batch process of all payment distributions

Collate received payments, and redistribute as appropriate amounts to the right lenders.

Automate client bank reconciliations

Automate bank reconciliation by reading electronic files downloaded from bank.

Automatically generate correspondence

Automatically generate emails, letters and SMS chasers to lenders and clients following your own, customised templates.

Comprehensive document and workflow customisation

Easy self-configuration of document templates and workflows. Simply done by your own Managers, with no help needed from us.

Access the information you need, fast

Powerful Reporting Modules give you built in Search and Report facilities. In addition, a configurable reporting suite can be easily tailored by us, or by your own SQL-skilled programmers, to meet your specific requirements.

Instant integration with essential apps and services

Incoming e-mail received in Outlook is sent directly to the appropriate client file. A powerful Scanning module with Barcode Recognition allows automatic assignation of incoming physical post to the relevant client file. Sophisticated Telephony and Dialler integration attaches incoming and outgoing calls to relevant client files. Royal Mail Postcode Lookup speeds up address entry.

Technical Requirements

LogiDebt is a standalone product designed to function in Windows based business environments. Requirements for running, using and managing LogiDebt, scanning in documents and sending and receiving emails and SMS messages are as follows:

Technical

Client PCs

Operating System Windows 7, Windows 8, Windows 10

Processor 1.5GHz or above

Minimum Screen Resolution 1024 x 768

RAM 2-3GB depending on current usage (utilises 50-100MB approx)

Microsoft Office 2007, 2010, 2013, 2016 – Word, Outlook, Excel

Server

Operating System Windows Server 2008, 2012

RAM-3-4GB depending on current usage (SQL Server requires about 700 MB min)

Microsoft SQL 2008, 2012, 2014 (Express Edition suitable for up to 5 users)

Systems with up to 2 users can use one PC in place of a server to reduce setup costs

IIS7 installed for web application

Scanner

TWAIN Driver compliant

Network Access (For Installation and Support)

Team Viewer version 4 host installed on server

Email Server

An SMTP server, exchange or the SMTP server provided by your ISP. Hosting an SMTP on your local network will provide best performance

Email-To-SMS

An Email-To-SMS service provider (such as http://www.textlocal.com/) must be subscribed to in order to enable SMS integration

Pricing and Licensing

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Customisation

Enabling LogiDebt to deliver the greatest possible benefits to productivity and efficiency in your business requires the package to be customised to meet the specifics of your activities and processes. The product is designed to make it easy to carry out this customisation yourself for all, commonly required scenarios. This is done simply by setting options and preferences within the intuitive admin interface.

Should highly specific extension beyond the normal functionality of the product be required, we will be pleased to discuss this with you. In certain situations, should extension be required which is wholly specific to your business and unlikely to be of value to other customers, we may make a charge for this work. Where this is the case, a quote is supplied pending your approval before go ahead.

Installing LogiDebt

We charge a modest, one-off fee of £795 to install LogiDebt for you onto your network.

User Licensing and Discounts

LogiDebt is licensed for use based on the number of users in your organisation. Volume discounts are negotiable.

License payment may be made on an Annual or Monthly basis. For customers wishing to make Annual payment, a discount is offered equivalent to 2 free months in each 12 month license.

Find out more

If you’d like to learn more about how our debt management software can help you streamline your debt business, fill out the form and we’ll call you.

Or email or call us now on 0800 084 2724

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